Please read this Privacy Notice to understand how we use the personal data we may collect from you. By providing your personal data to us, you are consenting to this Privacy Notice and the collection, use, access, transfer, storage and processing of your personal data as described in this Privacy Notice.
This Privacy Notice clarifies:
We value your trust and are committed to protecting your personal data. To ensure that you can make informed decisions and feel confident about supplying your Personal Data to us when using any of our products and services, we provide you with this Privacy Notice outlining our practices and the choices you have concerning how your Personal Data is being collected and used by us.
Personal data refers to any information which relates directly or indirectly to you. This includes any information that can be used to distinguish, identify or contact you.
For the purposes of this Privacy Notice, personal data encompasses sensitive personal data which relates to information relating to your health, political opinions, religious beliefs, etc. For the avoidance of doubt, please note that this Privacy Notice is applicable only if you are a natural person / an individual.
In order for us to provide you with our products and services and to operate in an efficient and effective manner by providing you with the best service possible, we need to collect relevant personal data from you. The personal data collected by us may include (but is not limited to) the following:-
We may collect personal data directly from you when you:-
Other than personal data obtained from you directly (as detailed above), we may also obtain your personal data from third parties we deal with or are connected with you, and from such other sources where you have given your consent for the disclosure of information relating to you, and/or where otherwise lawfully permitted.
We may collect and use personal data from you or from third parties identified in this Privacy Notice, for one or more of the following purposes:-
As part of providing you with our products and services and the management operation thereof, we may be required or need to disclose information about you to the following third parties:-
Where indicated (for example in registration/application forms), it is obligatory to provide your personal data to us to enable us to process your application to use our Products and Services. If you decline to provide such obligatory personal information, we may not be able to process your application and therefore unable to provide you with our products and services.
Where you wish to have access to your personal data in our possession, or where you are of the opinion that such personal data held by us is inaccurate, incomplete, misleading or not up-to-date, you may make a request to us by contacting our SOC via the contact details provided below. You should quote your name, vehicle registration number and client ID and provide brief details of the personal data you want to amend or update.
We will use reasonable efforts to comply with your request to access or correct your personal data within one calendar week.
Please note that we may have to withhold access to your personal data in certain situations, for example when we are unable to confirm your identity or where information requested for is of a confidential commercial nature or in the event we receive repeated requests for the same information. Nevertheless, we will notify you of the reasons for not being able to accede to your request.
You are responsible for providing accurate and complete information to us about yourself and any other person whose personal data you provide us and for updating this personal data as and when it becomes incorrect or out of date by contacting the Secure Operating Centre via the contact details provided below. This obligation is a condition to the provision of our products and services to you and/or any other person authorized or permitted by you or your organization/company to use the products and services.
In the event you may need to provide us with personal data relating to third parties (for example about your spouse or children or where you are the designated person in charge (from an organization or company) for dealing with us, if you are acquiring and are responsible for a service and/or product that they will use), you confirm that you have (i) obtained their consent or otherwise entitled to provide their personal data to us and for us to use accordingly, and (ii) informed them to read this Privacy Notice at our website at www.cse.com.my/pdpa/
Your personal data may be stored outside Malaysia as part of our global infrastructure in providing you the best and most efficient solution. In such circumstances, we assure you that those personal data are also governed in the same level of privacy, if not more stringent.
We may amend this Privacy Notice from time to time and the updated versions shall apply and supersede any and all previous versions. These includes and are not limited to its equivalent hard copy versions. Please check our website for information on our most up-to-date practices.
Should you have any queries, concerns or complaints in relation to this Privacy Notice, kindly contact us at:-